- Should assist the customers at the counter with their questions and at the same time provide them with the resolution effectively.
- Must treat all the customers with respect and courtesy.
- Should mention each record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
- Keep yourself updated with the product inventory and its functionality.
- Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
- Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
- Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
- Perform inspections of the delivery vehicle whenever required.
- Receive and stock nightly freight that is delivered in a timely manner.
- Update sales floor with monthly sales fliers and new price tags.
- Maintain positive attitude towards customers and co-workers by being friendly and courteous.
- Maintain clean and organized warehouse, maintain clear aisles and walkways. Ensure material is properly organized.
- Answer and speak with customers over the phones regarding orders or any other part information.
- Maintain the sales floor with arranging new planograms as they are distributed.
- High School Diploma.
- Strong customer service.
- Attention to detail.
- Clean driving record.
- Demonstrate strong written and verbal communication skills.
- Ability to multi-task.
- Automotive or Parts background desired, but not necessary.
- Ability to lift up to 50lbs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Fast Lane Motor Parts
Fast Lane Motor Parts Stores are NAPA Auto Parts stores in Coon Rapids, IA, and Jefferson, IA.
In 1925, the National Automotive Parts Association was formed, and made it their mission "to improve the distribution of auto parts to serve the people and businesses who increasingly relied on cars and trucks for their transportation needs." Today, that mission, combined with the McLaughlin Family's strong commitment to professional service and excellent customer care, has built a business that strives daily to provide quality parts and supplies for car, truck, and equipment service professionals, as well as everyday drivers.
Fast Lane Motor Parts and Fast Lane Auto Parts are equal opportunity employers and seek diversity in its workforces. The Companies recruit qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
EOE Minorities/Females/Protected Veterans/Disabled.
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